We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@raabtaskincare.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@raabtaskincare.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable item cases:

·        Product Label/Packaging is tampered

·        Price tag or original packaging tampered

·        Returned without freebies or any accessory shipped with original order

·        Product bought by mistake

·        Product no longer needed

Refund Policy

In case any customer finds our products damaged we can provide a refund. In case of a return or cancellation, the refund shall be initiated post the return of product to us and verification of the product and packing.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Refunds will be through bank transfers. No cash refunds will be made. It would take our team at least 5 to 7 business days post refund initiation for online refund to be initiated.

In case of NEFT, it would require us at least 3 to 5 business days post refund initiation to refund your amount. For Prepaid orders the amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account.

Shipping Policy

·        The shipping and handling charges are mentioned at the time of check out and consumers will know about this before making payments.

·        Once your order has been confirmed and dispatched, you will receive an email with the details of the tracking number and the courier company. We usually dispatch most orders within 1-3 business days.

·        The estimated delivery time may vary slightly from state to state. Days excluding Saturdays, Sundays, and Holidays are calculated as working days. Product delivery may get delayed due to reasons relating to logistics issues.

·        If you are ordering our products from a Mega Sale event, dispatches may be delayed due to increased volumes. We will target to dispatch all orders within a maximum of 5 days from the Date of Order.

Cancellation Policy

·        For Order Cancellations please contact us via contact us link and our team will get back within 2 business days.

·        Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.